Privacy & Policy
At Th Joy Studio, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you interact with our website, use our services, or engage with us in any other way.
By accessing our website, booking classes, or using our services, you agree to the terms of this Privacy Policy.
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1. Information We Collect
We collect personal information that you provide to us, such as:
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Personal Information: Your name, email address, phone number, date of birth, and emergency contact details.
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Health Information: Medical history, injuries, or conditions relevant to participating in Pilates or fitness activities.
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Payment Information: Credit/debit card details, billing address, and other payment-related information.
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Usage Data: Information about how you interact with our website or app, including cookies, IP addresses, and browsing behavior.
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2. How We Use Your Information
We use the information we collect for the following purposes:
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To provide and manage our services (e.g., scheduling classes, processing payments).
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To communicate with you regarding bookings, classes, updates, and promotional offers.
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To improve our services and customer experience (e.g., analyzing usage data and feedback).
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To ensure your safety and health during classes (e.g., using your health information to assess any physical limitations).
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3. Sharing Your Information
We respect your privacy and will not share your personal information with third parties except in the following cases:
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Service Providers: We may share your information with trusted third-party vendors who assist in operating our services (e.g., payment processors, website hosting services).
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Legal Compliance: If required by law, we may disclose your information to authorities, courts, or legal bodies to comply with legal obligations or resolve disputes.
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4. Data Protection
We use industry-standard security measures to protect your personal information, including encryption, firewalls, and secure payment gateways. However, please note that no system is completely secure, and we cannot guarantee the absolute security of your information.
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5. Your Rights
You have the following rights concerning your personal information:
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Access: You can request access to the personal information we hold about you.
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Correction: You can request corrections to any inaccurate or incomplete information.
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Deletion: You may request the deletion of your personal information, subject to any legal or contractual obligations.
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Opt-Out: You can opt-out of marketing communications by following the instructions in our emails or contacting us directly.
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6. Cookies
We use cookies to enhance your experience on our website. Cookies are small data files stored on your device that help us track website usage and provide personalized content. You can manage your cookie preferences through your browser settings.
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7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
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8. Contact Us
If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please contact us at:
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